[CUSTOMER FIRST NAME],
The password is:
[PASSWORD]
You must present it at the door to enter.
YOUR ENTRY TIME IS:
[ENTRY TIME]
LOCATION:
218 W. 57th Street, New York, NY
YOUR BOOKING REFERENCE NUMBER IS: [BOOKING #]
TICKETS:
[TICKETS]
[TICKETS]
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PRE-PURCHASE A BEVERAGE
TO ENJOY IMMEDIATELY FOLLOWING MASQUERADE IN THE POST-SHOW LAKE BAR
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PLEASE NOTE
Prix Fixe Dinner at Paris Bar will begin 2 hours before your selected Masquerade entry time.
The performance begins at your entry time. You must arrive 15 minutes prior to ensure entry. Late entry will not be permitted. Entry is only permitted when the full party is present.
Complimentary coat check will be available once inside for your convenience.
Your name must match the name associated with the reservation. All guests must present a valid photo ID.
All performances will welcome guests aged 13+. Guests under 16 must be accompanied by an adult.
The runtime is approximately two hours. There is no intermission.
Both alcoholic and non-alcoholic drinks are served during the performance. Please let your server know if you prefer a non-alcoholic option.
HIDE YOUR FACE
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A black, white, or silver mask is required for entry and must be worn at all times. Guests are encouraged to wear their own masquerade mask. We kindly ask you to choose a mask that sits close to the face and does not obstruct the view of those around you.
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No LEDs, celebrity likenesses, Phantom masks, or political imagery are allowed.
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If you do not provide your own, you will receive a complimentary, glasses-compatible mask at the door.
DRESS THE PART
- Formal or elevated evening wear is encouraged, though not required. All guests’ attire should be black, white, silver or any combination thereof.
- If you are unable to meet the dress code, a limited number of cloaks are available to borrow during your visit.
- Please wear shoes and clothing that allow for comfortable movement. For your safety stilettos are not permitted.
HOUSE RULES
- Photography and video are strictly prohibited. Phones must remain silent and out of sight.
- Purses, bags, backpacks, outerwear, and all carried items will not be permitted inside and must be checked at the door.
- For your convenience, we offer complimentary and mandatory bag and coat check.
- No outside food or drink is allowed.
- Tickets may not be resold and we are unable to honor any tickets purchased through unauthorized resale. If you are unable to attend, please contact our team at boxoffice@masqueradenyc.com for further assistance. Any guests with tickets purchased through resellers will be denied entry.
ACCESSIBILITY
- Masquerade is a journey across multuple rooms and floors of the venue including up and down several flights of stairs and escalators. The experience uses haze and strobe effects.
- We are pleased to offer accessible pathways and elevator access throughout the building. To help us provide the best experience, we ask guests who need accessibility accommodations to contact our team in advance. For specific questions or to make arrangements for your party, please email access@masqueradenyc.com.
BEFORE YOU ARRIVE
Begin your evening before Masquerade with curated dining and drinks at our neighborhood partner restaurants.
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Continue exploring the magic at the Museum of Broadway,
–called “unmissable” by National Geographic. Discover three floors of groundbreaking moments in Broadway history, including costumes and artifacts from THE PHANTOM OF THE OPERA’s record-breaking run, just a few blocks away.
145 W 45th St
© LW Entertainment Ltd.
